Position:                      Community Landscape Manager

Reports To:                 Director of Operations/Golf Course Superintendent

Classification:              Full-Time, Year-round, Salaried, Exempt

Position Summary:

The Community Landscape Manager serves as a hands-on landscaping maintenance supervisor and leader who manages a community-wide landscaping program. This individual oversees and directs the work and efforts of a dedicated crew. The role encompasses responsibilities for the White Cliffs Community Association’s common areas, along with six (6) different condo associations, tennis courts, beachfront and seasonal snow and ice management. This key professional oversees day-to-day operations of the department; assigns and executes daily work with the team; completes project work for various associations and maintains accurate records for payroll and billable hours to condo associations.

A highly visible role, the manager regularly fields calls and emails from residents and responds promptly and accordingly. The manager is adept at communicating effectively and is driven by customer satisfaction and hospitality. The manager must maintain strong relationships with residents and Board members to ensure longevity of the Department. An ambassador of the club, leads with diplomacy, professionalism and represents the club in the best light within the community and beyond.

Workswith the General Manager, Director of Operations, Controller and appropriate Club leaders (i.e. Board of Governors, Landscape Committee, etc.) to oversee all landscaping initiatives and special projects.

Supervises: Full- and Part-Time seasonal staff (Average crew of 15 in summer season)

Schedule: Monday to Friday with the occasional weekend shift required; on-call for emergencies and storms

Education/Training/Experience Requirements:

• Minimum of 3 years of experience with complete landscape operations, supervision and client interaction
• Preferred 2-year Associates or 4-year degree in Plant Science, Horticulture, Arboriculture, Soil Science, Landscape Contracting, Landscape Architecture, Forestry, Turf, Biology, Plant Pathology, Plant Physiology or equivalent field experience
• Exceptional attention detail with a willingness to learn, teamwork
• Exceptionally high standard for safety and knowledge of commercial landscape equipment
• Strong written and oral communication skills
• Computer proficiency with experience in the Microsoft Office suite and ability to learn and utilize other programs as necessary
• Irrigation system knowledge and understanding; ability to troubleshoot
• Snow removal and plowing experience 
• Certification in Basic CPR, AED and First Aid 
• Pesticide and Hoisting license required 
• Valid MA driver’s license

Job Duties and Abilities

• Schedule daily, weekly and monthly work activities of Landscaping department crew members
• Works closely with Director of Operation to coordinate a diverse mix of landscape maintenance and enhancement work within the community; assist with budgeting and planning efforts
• Coordinate with Lead Horticulturalist execution of annual plantings, mulching, pruning, fertilizing, etc. and ongoing maintenance and care of flowers, trees, plants, shrubbery and related work.
• Manages the seasonal operations of the beach tram.  This involves general maintenance, trouble shooting, and emergency calls.
• Responsible for financial management of department including timely and accurate billings and time logs 
• Demonstrate sound financial management and cost-control skills; budgeting experience.

• Complete, process and approve paperwork with high accuracy for crew time sheets, materials receipts, and subcontractor invoices
• Procure materials and supplies for your crews, the club and residents as necessary
• Ensure Tennis Courts are in tournament conditions at all times; execute daily court maintenance routine
• Attends to immediate needs of members, guests or staff in the case of breakdowns, accidents, injuries or health problems; knowledge of and ability to perform required role during emergency situations. 
• Ability to develop and maintain awareness of occupational hazards and safety precautions; skilled in following OSHA safety practices and recognizing hazards. 
• Working knowledge of club policies and guidelines as outlined in the club’s employee handbook. 
• Develops budget for department; monitors financial information and takes corrective action as necessary to help assure that budget goals are met for repairs and maintenance. 
• Attend management staff meetings and Landscape Committee meetings
• Seasonally, it manages all aspects of snow removal and shoveling walkways and other weather-related occurrences; identifies and addresses potential hazards. 
• As needed, assist with preparation of special functions, parties, tournaments, etc., by installing decorations and constructing display pieces; assist with furniture placement and/or removal.
• Ensure a highly efficient safety program with an emphasis on awareness, discipline and compliance; implements an overall safety program that conforms to OSHA standards. 
• Performs all other work as may be reasonably assigned by the General Manager.

Physical Demands and Work Environment

• Able to meet and perform the physical requirements and to work effectively in an environment which is typical of this position.
• Regularly exposed to moving mechanical parts, loud noises and outside weather conditions. 
• Frequently exposed to fumes or airborne particles and toxic or caustic chemicals.
• Occasionally exposed to wet and/or humid conditions; high, precarious places; extreme cold; extreme heat; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate to loud.
• Occasional sitting and lifting up to 50 pounds.
• Use hands to finger, handle or feel objects, tools and controls.
• Able to reach with arms and hands; bending as necessary.
• Able to cope with physical and mental stress.
• Frequent bending, stooping, pulling, repetitive actions.
• Continuous standing, walking, talking, hearing and seeing.
• Maintain a positive outlook and mental state to enhance work environment and teamwork.

Compensation and Benefits

Industry leading compensation commensurate with experience 

Full benefits including Health and Dental insurance; 401k and match, bonus program, paid time off, local and national conferences, a vehicle for work use, and uniforms

Pay: $80,000-$90,000

Contact:

Lianne Larson, Director of Operations lianne@Whitecliffscc.com

White Cliffs Country Club and Community Association

1 East Cliff Drive

Plymouth, MA 02360

508-888-0793 ext.100